Client Provider Privilege

Company success and growth now more than ever hinges around how a company deals with its clients.

Companies which thrive and survive will be those for whom the client relationship sits at the very heart of business strategy. Every process within the company must revolve around providing a positive client experience.

Death By Meeting

The setting

A nondescript, windowless conference room somewhere in Corporate America with exceptionally uncomfortable chairs, three of which are broken, a projector, and a Polycom phone.

The players

Meeting host. Host has invited you all to participate, ostensibly to get your opinions on some topic.

4 Reasons Your Employees Are Using Dropbox

Dropbox is recognized as the first company that made cloud file sync simple and free. Today, with 400 million users as of June 2015, the service is one of the fastest growing in the world. But amidst this rapid adoption, business owners are asking, “Is Dropbox safe for my business to use?” Before we answer that question, let’s take a look at why employees are using Dropbox.


In today’s market, as in none before, it is crucial that we learn selling savvy. The sales environment has changed radically in four distinct ways:

1. Customers are better-educated, more sophisticated and more value-conscious. In other words, they are harder to please; they want more for their money.

Internet Vigilance

What can you do?

Stay vigilant.

Visit web sites you know and trust:

This is the simplest and most effective way to keep safe.

Keep your web browser and computers up-to-date with the latest patches and security updates:

We strongly recommend you protect your computers with a system like Microsoft Intune; this is what we use to manage all of our customers' computers.

Top Ten Things I Learned From Mr. Wonderful …

Last week I had the good fortune to meet “Mr. Wonderful” himself, Kevin O’Leary, from the hit TV show Shark Tank. He gave a talk at a conference I was attending and it was one of the highlights of my week.

Here are my top 10 takeaways from his session:

10. When he looks at companies to invest in, he likes to start with the head of sales because they know firsthand what’s happening in their market.

Is It Time???

We are receiving an increasing volume of inquiries around the continued use of systems that run on Microsoft Windows Server 2003, which will no longer be supported after July 14, 2015. As the date draws near, we want to make sure you are aware of the inherent risks of maintaining these legacy systems.