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Worth Every Penny That We Pay Them!

There is no comparison. KAMIND IT is responsive and worth every penny that we pay them. They know their stuff; they are proactive and really care about happy customers. Matt Katzer and his team truly understand business which allows them to customize the solution to all unique business models. On a scale from 1-10 in customer satisfaction we are at an 11.

Saved during a Software Audit

After a couple of years of rapid company growth, we were abruptly faced with a software audit which we simply didn’t have time to deal with. KAMIND IT stepped in and took care of everything for us. They made the whole process seamless and we couldn’t have survived the audit without their help.

We Partner with KAMIND IT for All Our Microsoft Needs

We have had a great working relationship with KAMIND IT over several years. From Office 365 migrations to larger Azure migrations, they have helped us work through them all! Deadlines were met, service was always available, and the staff is a pleasure to work with. After converting over 250 employees to a brand-new network built from the ground up, I am pleased to say we partner with KAMIND IT for all our Microsoft needs, and have full confidence in them knowing the right answers to each project needs. Look forward to future growth and collaboration.

Trusted community partner and chamber member

Not only has KAMIND IT provided our chamber with technical and cloud services for many years but they are also a trusted community partner and chamber member. I look forward to this ongoing relationship that provides the protection and service that we need in this ever-changing data rich environment.”

Helps Me Sleep At Night Even In The Most Challenging Times

This year we went through several migrations of moving our data to Azure, Email to Office 365, and our phone system over to Microsoft Teams. While exceedingly challenging, KAMIND IT was there by our side every step of the way. Their staff was attentive and extremely supportive through all our projects, even when projects overlapped.  The most recent migration from our Mitel phone system to Microsoft Teams brought its own challenges. Between building out our call flows, testing, training users, and migrating numbers, Kamind’s staff supported us through all of it – even when we had a few curve balls thrown at us such as when we found out our numbers were split between 14 different carriers. Our migration team was right there with a backup plan even when Microsoft canceled our port over date. Their plan made training and users feel confident that everything was going smoothly. Because of their expertise I was able to sleep at night even though there were a few moments that would have had most people pulling out their hair.

Second To None In Microsoft Technology And Keeping Business Secure

We have used KAMIND IT for many years, way before Office 365 was all the rage. Their knowledge of Microsoft technology and licensing savvy are second to none. They are always professional and proactive in helping our company stay secure and on top of any online threats.

The Go-To People For Leveraging Cloud Computing In Your Business.

They are experts (Matt Katzer literally wrote the book) on Office 365 and the whole suite of Azure services. I highly recommend them for all your IT support needs.

During The Institute of World Politics’ (IWP) relationship with KAMIND, they have integrated themselves as part of the IWP team and work with us to meet our special needs and facilitate knowledge-transfer to our employees. Kamind provides attention to every detail necessary for effective use of email and Office 365. Through their ticketing system I have observed Kamind performing customer relations functions with IWP associates, fulfilling special requests in order to enhance the customer’s experience, and ensuring all needs have been met. I would just like to outline some of the observations noticed with regard to KAMIND:

• KAMIND always maintains the highest ethical and professional standards
• KAMIND is highly respected for their thought leadership and quick response to email and other issues
• KAMIND has great pride in their work, the products they supports and with their relationship to IWP

Called tech number, no waiting, no leaving a message. Got a tech right away, he dealt with my issue immediately and solved it in minutes. Highly professional and friendly.