Microsoft is updating the way users access Copilot to create a more streamlined and unified experience. No action is required for most users. IT teams may need to update network settings to ensure uninterrupted access to Copilot.

As part of this change, the Copilot website address will be updated from m365.cloud.microsoft to copilot.cloud.microsoft.

Why Is This Change Happening?

Microsoft is bringing its Copilot experiences together under a single destination, making it easier for users to access AI tools regardless of whether they’re using Copilot for work or personal productivity.

The goal is simple: a more intuitive experience, fewer access points to remember, and a clearer path to the tools people use every day.

What Are the Benefits?

• A simpler experience
  Users will access Copilot through a dedicated Copilot URL, making it easier to find and use.
• No changes to your security or compliance settings
  Existing security, privacy, compliance, and governance controls remain in place. Organizations will continue to manage Copilot access exactly as they do today.
• Clear separation between work and personal accounts
  Users can easily distinguish between business and personal Copilot experiences, helping protect organizational data while supporting personal productivity.
• No disruption to how Copilot works
  This is primarily a change to how users access Copilot, not a change to the service itself.

What Should Organizations Do?

To ensure users experience a smooth transition, organizations should review their network and security settings and allow access to the new Copilot address:

copilot.cloud.microsoft

Organizations that use firewalls, web filtering, or proxy solutions may need to update their configurations to prevent users from losing access to Copilot after the transition.

What Does This Mean for End Users?

For most users, this change will happen automatically.

You may notice that when you visit Copilot, you are redirected to a new web address. Your Copilot experience, data protection settings, and organizational policies will continue to function as expected.

Bottom Line

This update is designed to make Copilot easier to access and easier to use while maintaining the same security, compliance, and administrative controls organizations rely on today. A quick review of network settings is the only action most IT teams need to take to ensure a seamless transition.