As companies look for more flexibility, coupled with increased worker productivity, Microsoft has stepped up to the plate with their new platform called “Viva”.

What Is Viva?

Microsoft has called this the new “Employee Experience Platform”.  Viva has been created and designed so that it enhances the daily usage of both Microsoft Teams and M365.  It is meant to cut across four areas of the employee’s daily workflow, which are as follows:

1. The Viva Connections:

This is the overall gateway into this brand-new platform.  Through this, an employee can literally access their company intranet through just one mobile app that is available in Microsoft Teams.  They can access the common set of documentation, particularly as it relates to various Human Resources needs, and other communications that are transmitted throughout the company. An illustration of this can be seen below:

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2. The Viva Insights:

This gives a further breakdown of activities for both the employee, and their immediate manager.  For instance, it provides views into the following:

  • Scheduling of lunch periods and other breaks;
  • Providing a calendar of all deliverables that are due, and this is provided on a daily basis;
  • Scheduling of video conferences directly into Teams;
  • Managers can see both the daily and weekly objectives that are being met for team-based projects;
  • The management team can provide constructive advice as to how the team workflow can be further enhanced through one dashboard;
  • Employees will get a much better sense of work/life balance;
  • The privacy of each employee’s account is strictly enforced;
  • There is a new dashboard that is available which can now combine feedback from employees from LinkedIn’s “Glint”, and from Viva. This is typically used by upper management to examine where employee teams are doing well and where they might be having issues, so that goals and deadlines can be adjusted accordingly. All of this is kept private, and employees can even submit feedback anonymously as well;
  • Third party apps can now be used in conjunction with Viva as well, these include the likes of SAP, Workday, Zoom, etc.

3. The Viva Learning:

The importance of employee training has taken on a greater precedence as well.  No matter what the learning environment is, Viva offers these functionalities:

  • Integration with other third-party learning apps, such as:
    • LinkedIn Learning;
    • Microsoft Learn;
    • Skillsoft;
    • Coursera:
    • Pluralsight;
    • edX;
    • Cornerstone On Demand;
    • Saba;
    • A company’s own internal training modules.
  • Through a single dashboard, both the employee and his or her manager can track the training progress and make any adjustments that are deemed to be necessary.

This is illustrated below:

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4. The Viva Topics:

Being able to access the right resources is a must now for agile teams.  With this in mind, this part of Viva consists of the following:

  • Artificial Intelligence (AI) is used to sort out and keep track of all of the information and data that an employee stores. From this, the right resources are then automatically presented to the employee thus greatly reducing the time that it takes to manually search and filter for a particular resource;
  • Through the integration of other third-party apps (primarily those of Salesforce and ServiceNow), topic cards can be quickly called up.  They contain links to other related sources that the employee can use to accomplish projects.  These include videos, other forms of documentation, internal and/or external conversations with other colleagues or contractors, etc.  Viva Topics can be included as an add on to M365, assuming that you have a commercial licensing plan.

Conclusions

Microsoft Viva is a totally brand-new tool, and thus, there will be a bit of a learning curve that goes with it.  Contact us today for your training needs!

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